Terms of service

MacRun leases you one dedicated Apple Silicon Mac, called a unit. One customer per unit. Units are never shared or multi-tenanted. A monthly lease renews until you cancel. A day or week pass is paid once and does not renew (section 13).

We offer the unit on two plans. You choose the plan at signup.

• CI runner plan ($139 per month). The unit is configured as a self-hosted GitHub Actions runner for your repositories.
• Agent Mac plan ($169 per month). The unit is kept awake with a logged-in desktop session, with Claude Code and Codex installed.

On both plans, and on day and week passes, you can open the unit's desktop in a browser from your portal.

The price shown at signup is the price you pay. It does not rise while your lease stays active.

On the CI runner plan, you may use the unit to build, test, and sign your own software.

On the agent Mac plan, you may use the unit to run AI agents that work for you. That includes coding agents such as Claude Code and Codex working on your own software. It also includes personal assistant agents such as OpenClaw working on your own accounts, such as your email, calendar, and chats.

Every use must follow the acceptable use policy. Apple's macOS license sets its own rules for a leased Mac. You accept that license under section 3, and you are responsible for keeping your use within it.

Any use the acceptable use policy prohibits is a material breach of these terms.

The unit runs Apple's macOS under Apple's Software License Agreement. By using the unit you accept that license and agree to follow it. MacRun leases you hardware and operates it on your behalf. Apple, not MacRun, licenses macOS.

Claude Code, Codex, and any other agent or tool you use on the unit are third-party software under their own licenses and terms. We install and update Claude Code and Codex as a convenience. We are not a party to your agreement with Anthropic, OpenAI, or any other provider.

You sign in to those tools with your own accounts. You are responsible for keeping those accounts in good standing and for following the provider's terms, including any rules on account sharing, automated use, and rate limits. Model usage is billed by the provider under your plan, not by MacRun.

You may install other software on the unit. We do not support it and we do not promise it will keep working across updates.

An agent running on your unit acts on your behalf. Anything it sends, buys, posts, deletes, signs, or changes is treated as if you did it yourself. This includes actions you did not expect and actions taken while you were not watching.

Give your agent only the accounts and permissions it needs. Review what it did. If it causes harm to a third party, to MacRun, or to other customers, you are responsible, and we may suspend the unit under section 8.

We give you credentials for your unit: a Tailscale invite, a machine user, and a screen password. On every plan we also give you a button in your portal that opens the unit's desktop in your browser through a short-lived session link.

Keep these credentials private. Anyone who has them can control your unit and everything your agent is signed in to. You are responsible for all activity on the unit, whether or not you authorized it. Tell us at once if you think a credential has leaked and we will rotate it.

We may end a browser desktop session at any time to protect the fleet, and sessions expire on their own after a period of inactivity.

MacRun has administrative access to every unit so we can provision, repair, update, and wipe it. We use that access for operations and for abuse investigation. We do not read your source code, your agent conversations, or the contents of your signed-in accounts. We do not watch your desktop. The two exceptions are when you ask us to and when we are investigating a suspected breach of these terms.

We monitor network traffic in aggregate at the hub for abuse signatures. See the Acceptable Use Policy for what we look for.

Your use is governed by our Acceptable Use Policy. Prohibited activity, including spam, messaging abuse, cryptocurrency mining, illegal content, and agents that act against third parties or their terms, results in immediate suspension.

We may suspend or terminate a unit at once for a policy violation, for non-payment, or for activity that threatens the fleet or others. For abuse we suspend first and ask questions after.

When your lease ends, whether by cancellation, non-payment, or termination, the unit is wiped automatically and permanently. User accounts are deleted, the work volume is securely erased, and the unit is restored to a clean image before anyone else uses it.

This includes everything on an agent Mac: files the agent created, signed-in browser sessions, and any software you installed. Copy anything you want to keep before your paid period ends. We do not keep your data after the wipe and we cannot recover it.

MacRun is provided as is with no service-level agreement and no uptime guarantee. On the agent Mac plan we keep sleep disabled and the session logged in. We do not promise the unit will never restart, and we do not promise your agent will run without interruption. Units restart for security updates and for repairs.

We publish honest per-unit uptime on our status page.

If you are not happy, email support within 3 days of the first payment on a new monthly lease and we refund that payment in full. We then end the lease and wipe the unit. This applies once per customer. Other fees are non-refundable, except build fees as described in section 12. You may cancel at any time and access continues until the end of the paid period.

Billing is handled by Stripe. Failed payments enter dunning, with up to three retries over ten days. Continued failure leads to suspension, with data kept for seven days, and then wipe.

Some tiers are built to order. We do not keep them in stock. When you pre-order one, we buy the hardware after your payment and make it live within the lead time shown at checkout, often sooner.

Some pre-order tiers carry a one-time build fee, shown at checkout; others charge nothing until the machine is live. Monthly billing starts on the day your machine goes live, not before. Until we place the hardware order, you may cancel and any build fee is refunded in full. Once we have ordered the hardware, the build fee is not refundable. A tier with no build fee can be cancelled at no cost any time before it goes live. The monthly lease then follows the same terms as any other lease, including cancel anytime.

Most pre-orders go live within about a week. If yours will take longer, we tell you before the week is up and offer a choice: keep waiting, switch to a machine that is available now, or cancel for a full refund of everything paid.

A pass leases you one dedicated unit for a fixed number of days or weeks, from 1 day up to 4 weeks. It costs $15 per day or $59 per week. You pay once, at checkout. There is no subscription and nothing renews.

The pass starts when you pay and ends after the time you bought. When it ends, we remove your access and wipe the unit, as in section 9. We email you 6 hours before the end. You can add more time from your portal before then, and each addition is a separate one-time payment.

If we cannot get your unit ready, we refund the pass in full. Otherwise a pass is not refundable, and the 3-day refund in section 10 does not apply to it. Passes are sold only on machines that are ready now. All other terms, including permitted use, apply to a pass as to any lease.

We may update these terms. When we do, we change the date at the top of this page and email active customers if the change affects them. Continued use of the unit after a change means you accept it.